Information we collect
- Contact details you provide through our contact form or by email, such as your name, email address, phone number and company.
- Project information such as briefs, budgets, timelines and creative materials you share with us.
- Billing information needed to invoice and accept payment. Card payments are processed by our third-party payment processor; we do not store full card numbers.
- Usage data such as browser type, pages visited and approximate location, collected through standard server logs and analytics.
How we use your information
- To respond to enquiries and prepare proposals and quotes.
- To plan, produce and deliver the projects you book with us.
- To process payments, issue invoices and keep accounting records.
- To improve our website and services.
- To comply with legal obligations.
We do not sell or rent your personal information to third parties.
Sharing with service providers
We share information only with trusted providers who help us run our business — for example payment processors, hosting providers, email services and production subcontractors — and only as needed to perform their services for us.
Data retention
We keep enquiry information for up to 24 months and client project and billing records for as long as required by tax and accounting laws, typically seven years.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information. To make a request, email BRadfilmsllc@gmail.com. We will respond within 30 days.
Cookies
Our website uses essential cookies to function and may use privacy-friendly analytics to understand how visitors use the site. You can disable cookies in your browser settings.
Security
We use industry-standard safeguards, including encrypted connections (HTTPS), to protect your information. No method of transmission over the internet is 100% secure.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the latest version.
Contact us
Questions about this policy can be sent to BRadfilmsllc@gmail.com, by phone at (614) 500-3767, or by mail to B Rad Films LLC, 7775 Walton Parkway, New Albany, OH 43054, United States.